If you have any questions regarding shipping please feel free to send us a message. Especially if you would like to purchase several items & would like to see if we can give a better price on shipping. Most ceramic listings are listed as MADE TO ORDER. Shipping time frames on listings is for items in stock and ready to ship. If we have to pour, clean, fire (ceramics) and then proceed w/ the process it can take longer to ship. If you need some other time frame, please feel free to contact us and we can see what we can do. Some items ship sooner that expected. Some items will ship later than expected. We sometimes run out of items on our shelves,as well as we cannot stock everything we carry. PLEASE SEND US A MESSAGE PRIOR TO PLACING ORDER IF YOU WOULD LIKE THE MOST ACCURATE TIME FRAME FOR UNFINISHED OR FINISHED ORDERS. thanks, Judy & Mechelle.
ALSO, we CANNOT control the speed of shipping due to weather or for any other reason. We have no control over the USPS, UPS, FED EX or any other carrier we might use. If you need an item in a short time frame, please send us a message and we can see what can be done with an upgraded price for your item!! Thanks.
PayPal. Visa. Master Card. Direct Checkout. Etsy Gift Cards.
Returns & exchanges
We offer refunds, within reason. If the product is defective or damaged when you receive it we will ask you for pictures of the item & then determine from there what we will do to issue a full refund or replacement or what we determine to be fair.
We do offer custom orders on most items we offer for sale. Not all of them, but in general most. Please feel free to send us a message regarding any custom work you would like done. ALSO, if you would like to purchase several of the same items and/or different items from our shop & they are not listed as being available that way, please send us a message. We can usually offer better pricing for products if bundled together and/or on shipping fees.