Regular shipping via China post air mail or Post NL.
★★★It takes 3-8weeks to your country. (If you could not receive the parcel after 9weeks,please contact with us.We will resend your order or do a refund! )★★★ If your order weight is over 2KG, we may upgrade to Express for free.
❤Please NOTE(Printed Ribbon Special policy): It takes about 1week for printing ribbons,we will ship all printed ribbons 1week later after your payment. If you need them urgently, please contact with us to upgrade the shipping method to Fast Express.
However, you can upgrade to Express anytime,such as DHL,UPS,Fedex,EMS,etc.Please contact with us for the cheapest cost.
We accept payment via Paypal. Per Etsy policy, customer can not use credit card directly to Chinese seller.But,you can still use your credit card through Paypal account.
Welcome to use coupon codes!
Code: SWEETY ❤USD 5 off when you spend USD 50.Dec 1, 2017—Dec 31, 2017❤
Code: FREESHIPPING ❤Free shipping when you spend USD 150.Dec 1, 2017—Dec 31, 2017❤
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
★★★★★Please note they are not perfect,since they are all hand-made.★★★★★
Please contact with us once you receive a broken products. We will refund if buyers can not receive the products 3 months later after order date.
If you could not receive the parcel after 6weeks,please contact with us.We will resend your order or do a refund!
You willl always get some surprise gift with your order!