Refunds can be requested up to 3 days after the buyer receives the item. Convo me prior to return with concerns.
All items except personalized/custom orders may be returned for a refund of the item price minus a small ($1-2) restocking fee to cover Etsy's commission and Paypal fees. Shipping costs are not refundable. The item must be returned within 14 days of receipt in unused condition.
The buyer is responsible for return postage costs and/or insurance.
I will do my best with the packaging, but if anything gets to you and is damaged, TAKE A PICTURE OF IT RIGHT AWAY and Convo or e-mail it to me so we can work something else out.
Please contact me with any issues or problems and I will work to try resolve them.