U.S. Orders: Shipped with 24-48 hours ~ and sometimes same day! We ship U.S. Postal Service with Delivery Confirmation. Insurance is recommended as we do not replace lost or stolen packages.
International Orders: We gladly ship to any destination allowed. Generally we ship First Class International for smaller orders and Priority International (large envelope) for larger orders. The Priority International envelope is the best shipping price available for international orders. An envelope can fit up to 4 pounds of merchandise at a rate of $9.00 for Canada and $11.00 for other destinations. We charge actual shipping only.
If you have any questions about our shipping policies, just be sure to contact us.
Our preferred method of payment is Paypal. We also accept money orders and personal checks.
Returns & exchanges
If you are dissatisfied for any reason with your order, we will gladly exchange, credit or refund the purchase price of any item(s). We do not, however, refund shipping fees. We try to provide accurate descriptions of all of our products so you're not disappointed. Additionally, due to the variability of monitors, our photos may appear slightly different than the actual item. Again, let us know if you have any concerns. We would prefer to work with you to resolve any problems rather than to be involved in less than desirable feedback. We have been selling beads and beading supplies on the web since 1998 and enjoy the many and favorable responses we have received from our global customers.