SHIPPING: Orders usually leave our shop within a same day when ordered items are crafted and ready to ship! We ship your order using PRIORITY mail service.
We are not responsible for paying your country's customs or tax fees. Unfortunately, sellers are unable to predict what fees, if any, will be applied. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.
Please let us know if you require your package to be sent to a different address than the address registered at your account.
All of the objects that we offer are made to order. Upon the full receipt of your payment, we will start processing your order. We promise to work as quickly as we can on each and every order regardless of your order size! Each listing gives an estimate of the time we require to make the object - this time period excludes the time which it takes to ship.
If you need your item sooner, please inquire before placing your order. To meet your needs we will try to find a helping hand or two.
By placing your order, you agree to our policies.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Each handmade item is crafted with passion, love and dedication from our team. We try to make everything as perfects as possible, but you have to understand that sourcing of salvaged materials often lends to each product bearing unique marks of its past life. Due to unique nature of each object we can't and don't accept returns. We try to author each listing desicription with as much clarification and detail as possible, so you are sure to know exactly what you are purchasing.
If you receive an object and it is not as you hoped, please let us know and we will do our best to make it right for all of us.
It happens very rarely but If the received object is damaged, please contact us within 48 hours with a photograph of the damage incurred to your item. Some marks to wood products may simply be marks of the woods past life and are not considered damage. Any reports of damage after 48 hours will no longer be replaceable.
We want you you to be happy so please let us know if you are not 100% satisfied in leaving 5 stars before you leave any reviews.
We love to talk with our customers so if you have any questions or wishes please contact us. We love your satisfaction as much as we love our products!