item will ship in 1-2 weeks, ( may take longer if large order received, we will email you directly if that happens) No insurance except if asked ( extra fee will apply) Tracking will be added if needed.
Payment is needed at the time of purchase. Personalization cannot be started unless payment is received. Once we have begun Personalization you cannot cancel order. Email us directly with questions or if cancellation needed(we can only cancel if we have not started or item is defective)
Returns & exchanges
Items will be refunded if defective. No Refunds on Personalized products once item has been started
We will Work with Teams and large Groups for custom and group orders, we will set up a custom item with special pricing. Email us directly to set up.