Order are currently shipping within 1 business days of purchase. This may vary slightly depending on volume of orders. I ship USPS First Class mail. Please contact me prior to purchasing if you need your order rushed or require another shipping method. ***Please note that we ship to your Etsy address, not your PayPal address.***If you would like your items shipped to another address you may leave us a note in "message to seller" upon purchase.
We cannot be responsible for packages once they leave the Post Office. If you require Priority Int'l with insurance, please contact me for a quote & a revised invoice prior to paying.
Estimating shipping to international addresses can be difficult - if shipping is actually less than what my shipping profiles is calculated at - I will refund amounts over $1.00.
I accept Paypal and credit/debit card payments (you are able to use your credit/debit cards via PayPal without having a PayPal account). If you need help in figuring out how to purchase items on Etsy, please visit here: http://www.etsy.com/help_guide_checkout.php
Paypal and credit/debit card payments are expected within 24 hours. If payment is not received in 48 hours an invoice will be sent to you via Paypal. Paypal and credit card payments not recieved within 72 hours will be cancelled. All items will ship as soon as payment has cleared.
*Note: Custom/special orders and wholesale orders will not be processed until payment is received in full and funds have cleared. .
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I take great pride in the quality of my items. If you are not satisfied with your purchase, please contact me. All returns must be authorized by me. I will accept returns or exchanges provided the items are in the original packaging. Please return your purchase within 7 days of receiving the item. Shipping fees will not be refunded. Shipping fees for returns/exchanges will need to be at your expense. This policy excludes custom orders. All custom sales are final. .
Custom Orders are welcome. Please contact me if you want a specific color etc.
WHOLESALE ORDERS: I am a wholesale friendly shop. Please contact me for pricing. Please include your information: store name, reseller/tax ID#, location, and website if you have one. .