I ship very quickly - the same day of the order when possible, or the next working day.
I try and keep the postage costs down when possible.
Within the UK, I send first class when I can, as I appreciate, we all like to get our orders quickly!
For international packages I offer standard air mail or a tracked and signed-for service which is an additional £5.00.
It is very rare for a package to get lost in the post, and I keep all receipts and proof of posting as well as having a clear return address on every parcel. On occasions overseas packages can be delayed, possibly due to customs or just a backlog, The Royal Mail standard international service advises a package can take anything from 5 - 15 working days to arrive, so patience is the key on occasions.
I accept Etsy Direct Checkout and PayPal. If you are in the UK and would prefer to pay with a Postal Order or Personal Cheque, please send me a message.
Returns & exchanges
I make every effort to describe my items well, include good quality photos and make sure all measurements are accurate.
If , for any reason, you are not happy with a purchase, please let me know as soon as possible and I will do my best to help. I pride myself on excellent customer service!
If you wish to return an item, please contact me as soon as possible.