To guarantee on time delivery, please provide a need by date in the note to seller section when placing your order. If a need by date is not provided within 24hrs from date of purchase, your order will be processed in the order of which it was received. A shipping upgrade to Priority Mail ( Starting at $6.50) must be purchased if your need by date is within 5-7 business days from date of purchase.
Processing times are between 2-5 business days for most orders unless otherwise noted. Delivery time for the shipping method that buyer selected during checkout is not included in processing times.
All orders will ship to address listed with Etsy. Once the order has shipped, we are unable to make changes to the address. We are not responsible for items that are sent to an inaccurate address. If package can not be delivered due to undeliverable address, the buyer will be responsible for the cost of shipping to resend package. We are not responsible for lost or stolen packages.
Order cancellations must be submitted within 24 hours from date of purchase. An order that has entered the shipping process can not be canceled or modified.
We ship Monday-Friday through USPS First Class Mail (2-6 business days) or USPS Priority Mail (1-3 business days) with tracking number provided. We offer free shipping through USPS First Class Mail (2-6 business days) ONLY. There is a fee starting at $6.50 to upgrade to USPS Priority Mail. USPS Priority Mail Express (1-2 business days) is available for some orders. Customers who are interested in this shipping method are welcome to contact us for availability and pricing information.
We ship Monday-Friday through USPS First Class Mail International (7-20 business days) with tracking number provided. USPS Priority Mail International (6-10 business days) and USPS Priority Mail Express International (3-5 business days) is available for some orders. Customers who are interested in these shipping methods are welcome to contact us for availability and pricing information.
Additional charges from customs or similar are the responsibility of the buyer.
PLEASE NOTE: WE DO NOT SHIP ON SATURDAY, SUDAY OR NATIONAL HOLIDAYS. PLEASE UNDERSTAND THAT WE ARE NOT RESPONSIBLE FOR DELAYS IN SHIPPING BY USPS. ON RARE OCCASSIONS A PARCEL MAY TAKE MORE TIME THAN USUAL TO ARRIVE. IF YOUR PACKAGE DOES NOT ARRIVE WITHIN 21 BUSINESS DAYS AFTER IT HAS SHIPPED, A LOST PACKAGE CLAIM WILL NEED TO BE FILED WITH USPS BY THE BUYER.
We accept PayPal and credit card through Etsy.
Returns & exchanges
Please report any problems with your order within 3 business days from the date of delivery.
An order is eligible for return and full refund ONLY if there was a mistake made on our behalf such as incorrect description, wrong item shipped or major flaw. Items must be returned before a refund can be issued. Please contact us before returning items.
**ALL OTHER SALES ARE FINAL**
NO REFUNDS WILL BE ISSUED FOR DELAYS IN SHIPPING CAUSED BY THE USPS.
If for any reason you are unhappy with your purchase, please contact us first before leaving neutral or negative feedback. We will find a way to correct the problem. Thank you!