We ship your well packaged stamps via USPS from California. It takes no longer than one week to receive your stamps for US domestic customers; It takes about 2-4 weeks to receive your stamps for International customers, depending on the delivery speed of your local post services. We will provide USPS tracking once your stamps are shipped.
Please note buyers would be responsible for paying potential customs, duty, etc.
We accept credit and debit cards, Etsy gift cards, as well as PayPal.
Stamp making won't start until we receive your payment.
Returns & exchanges
Every stamp is made to order, only for you, so we cannot refund returns or cancelled orders after receiving your confirmation.
If you want stamp designs listed in our Flickr site, please leave us note when you place the order, regarding stamp material, size, code number. If all info provided by you is clear, we will NOT ask for another confirmation. We treat your order as confirmation. If some info is missing, we'll send you email to request more info and we'll not start making stamps until receiving your confirmation.
For custom stamps, we will process your images as needed and send proof image for you to confirm. After you confirm the design, we'll start making stamps for you. Please note that we may use your custom stamps for marketing and advertising purpose. If you have any question or to opt out, please let me know.
For stamps using carving block, we hand carve every stamp. The print could be unnoticeably different from the original design or another stamp. Also for hand carved stamps using carving block, unless you opt out, we will test the print and make necessary changes. There could be some ink stained on the stamp, but we try our best to clean your stamps, and the ink left on your stamp will not impact your print quality or color. If you mind the ink left on your stamp, you can consider to choose clear rubber stamps, which won't have ink left on stamps.
Please check out our Flickr page for stamps design: www.flickr.com/photos/impressionustamp/
If you have any question, please don't hesitate to contact me at ImpressionUStamp [!at] Gmail.com