Lavender is one of my favorite ingredients! I use it in so many ways: sachets, potpourri, bath tea, bath salts, dream pillows. And because mine is organic I even add it to my tea! So relaxing in Earl Grey or mixed with Chamomile and Rose Petals for a delightful nighttime blend. And it smells heavenly!
1 oz of my dried Lavender petals per package. (Because Lavender can be fluffy, I sell by weight and not by the cup so you know exactly what you are getting.)
Your Lavender will come in a kraft paper tin tie bag (but with a different kind of label) unless you buy in large quantities. In that case, it will be packaged in a reuseable plastic ziplock bag.
I usually ship within 2-3 business days but please allow a little more time over weekends. I mail packages using First Class or Priority Mail in the United States. If this is an international shipment please be aware that there may extra custom duties imposed depending upon your country's requirements.
Also, please understand that the shipping charged is extremely hard to figure out in advance because there are so many factors. I charge the actual cost for shipping plus between $1.50 - $5.50 (depending on the size of the package for the cost of packaging materials, a little for my time, etc.) Rest assured that when there is an overcharge I will refund the difference as soon as I ship your order. If I undercharged, I won't charge you more.
I would love to be able to accommodate requests for overnight or two-day shipping but I have a day job! Overnight is impossible. But I always do try to get packages out ASAP (within 24 hours whenever I can) and will make a special effort to make that happen whenever I can.
Please ensure that your PayPal address is the correct shipping destination if you use that method for payment. If I see there is a discrepancy between Paypal and Etsy, there will be a delay in shipping until I can confirm the correct address. It's best if you can let me know ahead of time which address to use.
Please pay when you make your order. You can pay with a credit card directly through Etsy. I also accept payment via PayPal and by using Paypal to process e-checks and debit cards. California residents are charged sales tax.
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
For safety reasons personal care and edible products cannot be returned once they are opened. However, if a mistake is made in shipping or your product is damaged please let me know right away and I'll do what I can to set things right.
EU regulations state that Buyers residing in EU countries have the right to return an unopened item within 14 days of receiving it. According to EU regulations the Buyer bears the cost of shipping.
Don't know which flower essence formula to use? Send a convo and I'll draw on my training and check my intuition to help you decide.
Interested in wholesale prices? If you would like to carry Mama Love products in your store or spa, ask me for my linesheet! I am an approved Etsy Wholesaler.