Your order will always receive prompt attention and shipped in the estimated shipping time quoted on the listing!!
On personalized invitations I will send a photo proof of your invitation with all your details on it for you to check over! I will not continue to make your item until I get the okay that everything is correct and right on that proof!
Shipping rates are based on the size and weight of each item/order and will vary. I do my best to keep shipping as consistent as possible for each type of item. Occasionally I may need to pack excess bubble wrap/paper in order to better protect your purchase.
All PARTY DECOR items ship in 1-2 weeks, this does not include transit time once shipped! If you need your items before this time frame please contact me BEFORE placing your order!
All purchases do include tracking so that you are able to keep an eye on when your package will arrive. Rush delivery is available for an additional charge, please contact me for further information and accurate pricing. Please notify me ahead of time if you would like to purchase insurance.
Once you receive the email notifying you that your order has shipped I cannot be held responsible for your package once it is out of my hands. All shipping claims must be submitted to the US post office as I am not responsible for lost or misdirected packages.
I currently accept major credit cards and Paypal!! You may cancel your purchase within 6 hours if you change your mind!
Returns & exchanges
Please carefully read the items description and details thoroughly before placing an order and ask any questions prior to purchase. I am happy to take additional pictures and measurements if needed.
Refunds and exchanges for items purchased will be handled on a case by case situation.
In the event that there is a problem with your order please contact me within 24 hours of receiving your item in order to resolve any issues.
No refunds or exchanges will be made until items are returned in their original condition and packaging back to PerfectLilParty within 7 calendar days of delivery and confirmation from PerfectLilParty to return the item.
Items listed are not licensed Disney or franchised products. It is however, handcrafted from licensed templates. I am not affiliated or sponsored by any Disney or franchises. PerfectLilParty does not claim to own the copyright to any characters, symbols, or schools featured in listings.