I ship as regular mail using Canada Post. This does NOT include tracking. If you would like to having tracking on your order you have to upgrade to 'Tracked Packet' in the shipping upgrade section during checkout.
If you purchase a shipping upgrade, this only speeds up the time it takes the item to reach you one it has shipped. It does not speed up production time, please contact me if you need your item by a certain date and I will let you know if I can accommodate your request, and a rush fee may be required.
Unfortunately I do not have any control of the postal service, I do my very best to get my items to you on time but once it leaves my hands there is nothing I can do about how long it takes to get to you. If you need a package by a specific date and you are is the U.S please understand that I am in Canada and your item could possibly take up to 2 weeks to receive. If you are overseas it could possibly take 3 weeks for you to receive your order after I ship it.
Buyer is responsible for any customs fees that might occur .
I accept Paypal, Credit cards and Etsy Gift cards.
I can not start making your item until payment is received because my items are custom personalized pieces that can not be re-sold.
Returns & exchanges
If there is a problem with your order please send me a message (within 30 days) and I will be happy to work out a solution with you, but because the product is custom made for you I will not be giving refunds. Thank you for understanding.
These pieces are handmade by me, they are not machine made, because of this slight variations in letter placement is inevitable, but I strive to provide the best product to my customers that I can.
I do not advise wearing any jewelry in the shower, pools or while using household cleaning chemicals.