●Orders will be shipped out within 3-4 business days after I confirmed your payment.
●Registered mail costs included with these countries below. -BRAZIL -TURKEY -PHILIPPINES -MALAYSIA -UAE
●Shipping is via Japan Post Service. All items will be sent as "Small Packet" which is NO tracking and NO insured.
●If you need to receive your items faster, please take EMS(express mail) option at checkout. -EMS(has tracking #. insured up to 20,000yen)
●If you need a tracking number, please take a registered mail option at checkout. -Registered mail(has tracking #, insured up to 6000yen)
♥LOST PACKAGE/BROKEN ITEM♥ If order didn't arrive by the time below, I will offer your replacement ONCE again. International : 45 days past since the shipping date. ITALY: 60 days CANADA 60days (No limits for Canada registered mail) *If you cannot wait for this certain amount of time , Please DO NOT purchase from my store.
★If any of the item broken, please send me a picture and I will refund you for the broken items.
♥DELIVERY TIME ESTIMATION♥ Japan post says 10-20 days to the US 10-20 days to The UK, Europe, Scandinavian 10-20 days to Australia, New Zealand..etc Oceania NOTE: Package will be out of Japan in a few days after the shipment. After that it depends on your custom and your country postal service. HOWEVER, it could take much longer than these estimation time!!
All the items are shipped from my non-pet and non-smoking house.
☆彡CUSTOM/DUTY☆彡 I'm not responsible for any duties or custom fees.
PAYPAL only accepted.
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
-Return shipping cost is on customer. -If something is wrong with your items, please kindly let me know via Etsy conversation. -If items are broken, please send me a picture and I will refund you for the broken items.
I will print out and include it into your package if you leave a gift message and I will do slight gift wrapping ｡♥｡ I cannot mark as a gift on your shipping label even if you marked as gift.