SHIPPING note We ship our parcels from England - usually it takes 3-5 working days for deliveries within UK and up to 2-4 weeks for delivery abroad (US, Canada, Europe etc).
***Address*** We will ship your order worldwide to the address that you give to ETSY! If you want another delivery address please convo.
*** Gift giving*** If the purchase is a gift then at checkout, make sure you enter the recipient's address as the shipping address. In the notes to seller section, just note that it is a gift. We will add a cute card for free and the present will be gift wrapped.
***Shipping Method*** We ship Monday to Friday. All packages are shipped via First Class mail from Bristol,England(UK).
***Delivery time*** We will pack and ship in 1-3 days after purchase. Please note, shipping time may vary depending on customs - it can be longer! Approx. delivery time to: - USA: 2 weeks - Europe: 1 week - Other destinations: 3-4 weeks
*International customers: Please be aware of any additional fees from your country’s customs department.
Payment must be made in full and must have cleared before the item is shipped. If you are having any issues with PayPal or any other payment gateway, please do not hesitate to contact us and we will assist you in anyway that we can.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy please contact us prior to leaving feedback so we can get a chance to make it right. We are only happy when you are happy.
Remember, that if you leave feedback for the transaction the sale is considered completed. So we cannot refund after your feedback.
If for any reason you are unhappy with an item, just return the item within 14 days of receiving it and we will resolve the issue in best way possible. We do offer refund upon safe return of all items. Sorry, shipping charges are not refundable.
If you need some item on our shop in quantities more than available at the time please convo me and we will let you know if we can make it available for you.
If you have a wholesale requirement please let us know and we can provide you with wholesale rates.