Boo-Biloo knitting patterns are available to download immediately after payment is received. Multi buy pattern deals will be emailed to your registered Etsy email address within 48 hours. .
Payment made through Paypal, within 3 days please.
If you do not have a paypal account, payment with a credit or debit card can still be made via paypal.
Returns & exchanges
You have the right to cancel your pattern purchase within 14 days after purchase, BEFORE downloading the pattern file. It is not possible to return or refund a PDF knitting pattern once it has been downloaded. Because of the nature of PDF downloads, once downloading has started the sale is final. Please contact me if you have any questions. I will do everything that I can to resolve issues that may arise No refunds will be given for Personalized items and custom orders.