This is a digital file
Includes 3 sizes:
dst, exp, hus, jef, pes, vip, vp3 and xxx
All designs are Instant Download and they are available right after the
payment has cleared.
The Designs I sell are in Digital format. You must own or have access to an
embroidery machine and software in order to use my designs. I do NOT sell
sew-on or iron-on appliqués.
All of my fonts are individual files, they are not key board fonts. You will need
an editing software or a means to transfer the designs to your machine.
Due to the electronic nature of this listing all sales are final. If you have any
problems or need help please email me.
All designs are copyrighted to Kayelee Designs.
You may stitch out the designs for personal use, to sell or give away the
embroidered items. You may not share, sell, trade or give away the design.
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I accept all Credit Cards via PayPal and Through the Etsy Payment System
Returns & exchanges
Due to the nature of the product that I sell and the ability to duplicate them, I do not offer refunds.
Please read the sizes of each design that you purchase, some designs require a big hoop and will not fit the 4x4 and 5x7 hoops.
Q: Is this an applique?
A: Please Read the Title of the Listing. If it says "Applique" in the Title, then you can add fabric to the design or you can use it as an outline.
Q: Will this Design fit a 5x7 hoop?
A: The sizes are listed in all the listing.
EXAMPLE: Size: 4.90"x 6.90", this size will usually fit in a 5x7 hoop. You need to check the manual for your machine to make sure.
Q: I thought the designs were available instantly?
A: They are available for download once you payment has cleared.
(E-Checks can take anywhere for 2 - 5 days to clear)
1: Click on "Your Account" (Upper Right Hand Corner of Screen)
2: Click on "Purchases"
3: Click on Download (Right Side of Screen)
Q: How do I unzip the files:
A: Once you download the file, you can highlight it and right click, a box will come up and look for the the "Extract" inside it and click on it and then you would just follow the instructions.
Q: My Machine is not recognizing the design.
A: There are only a few things that can cause this.
1: The file is still zipped. You need to make sure that you unzip the files.
2: The design is too big for the machine, make sure you use the correct size.
3: You are not using the correct format or format version. Read above for software.
Q: My Machine is not recognizing the design and I am using the 2 inch size so it should work.
A: Some designs are labeled at the end with a 1, 2 or 3.
Q: My computer is not recognizing the designs, it is trying to open them up in Adobe.
A: There are only a few things that can cause this:
1: Make sure that you have unzipped the file.
2: You must have an Embroidery Software on your computer for it to see it.
SOFTWARE: Wilcom TrueSizer
If you do not have software and you need to convert a design or just look at it on your computer, you can download a FREE copy of Wilcom True Sizer at: http://www.wilcom.com/Products/TrueSizer.aspx (copy and paste in address bar)
Editing and Merging Software: Sew What Pro
If you need an Editing Software at a reasonable price, you can download the trial version Sew What Pro at www.sandscomputing.com (copy and paste in address bar) You can use this software to 30 days/60 saves, which ever comes 1st, before they will require you to purchase it.
How To UNZIP a File In Windows:
Once you download the file, you can highlight it and right click, a box will come up and look for the the "Extract" inside it and click on it and then you would just follow the instructions.