Please note , your package will be shipped to the address provided on your Etsy Invoice and not Paypal invoice (if this is your method of payment).
Please allow 5-7 business days for your order to ship. Some items may ship earlier if it is currently in stock. Most of my work is made to order unless otherwise stated.
I ship via USPS FIRST CLASS mail with delivery confirmation/tracking. This usually takes between 1-5 business days in the United States and 8-10 business for international mail . If you need your items shipped via a particular method or carrier, please email me, I'm happy to accommodate.
I accept payment via Paypal and Credit Cards .Paypal is a fast and very secure payment service, so you can feel confident that all your personal information is protected.
I allow 1(24hrs) business days for receipt of payments. All purchase(s)will be canceled if payment is not received by this time. Item(s)will be shipped upon receipt of payment
Returns & exchanges
All purchases are made to order.
If your item arrived damaged, contact me immediately to discuss the situation. The description of the item listed is a true representation of the item you will receive. If you are unsure about something please email me for clarification. I fully guarantee my work and is willing to work with you on adjusting the size of a piece (ie Peapods, tree of life) before purchase.
I want you to be satisfied with your purchase, so please email me if you are unhappy with the item you received and we can discuss an exchange of item, shop credit or a partial refund of 75% of the items cost, minus shipping.
I am also available to discuss or clarify any information about any piece listed. This is especially true for ring sizes. If you are uncertain about what you or your loved one size, it is best to verify before purchase or email for help in determining your size. I cannot re-size a ring to a smaller size, so ordering the right size is crucial to a smooth transaction. All my rings are well made and can be sized up by a jeweler if desired.
All custom made work is final and is not eligible for exchange or partial refund.
All rings bigger than size ten (10) are treated as a custom order and is not returnable/ refundable because of their low resale value.
I also accept custom work that is similar to designs in my shop.
I am very customer service oriented/friendly and can be reached by email through my shop at anytime.
I hope you found this information useful. For additional information please don't hesitate to email me. The option to do so is located on the left on my home page. I am happy to answer all queries and questions.