I prefer to ship USPS with delivery confirmation.If you prefer to use another shipping method please contact me for available options. I ship Monday through Friday, except USPS recognized holidays. You will receive confirmation when your package ships.
While I do accept all forms of payment, I prefer to accept Paypal. Payment is expected with in 24 hours, unless we have made other arrangements. E-checks and credit cards are gladly accepted through paypal.
Payment is due within 3 days of purchase. If I have not been paid, or contacted by this time, the item will be relisted.
Returns & exchanges
I will give you a refund on your purchase if you are not completely satisfied,please contact me through Etsy within 3 business days. The item must be unworn. Once I have received the item back, I will issue you a full refund. Please know that return shipping is at your cost.
I welcome custom orders. If you see something in my shop you like but want it in different colors or size, or something completely different, convo me. Give me an idea of what you would like and I will get back to you with a quote. Once we have decided on a price and you have committed to buy, I will begin work on the item as soon as I have received payment. ***Often I am able to complete an item sooner however: please allow 4 weeks of construction time for your custom outfit to be completed. Remember, hand work takes time. Please understand I need time to hand make an item you will be most pleased with. Your item will ship within 4-5 weeks following receipt of measurements and cleared payment.
Sizing Note: Even though dresses are made to the measurements of the child and fitted as closely as possible, every child's body is different even within the same size. Some alterations may be needed to the dress. Buyer is responsible for any alterations that may be needed. I will do everything I can to try and prevent this but sometimes it is still needed.