I use Royal Mail as the delivery service and post within 2 - 5 days of the order being placed. Please note, this may take slightly longer with custom orders.
Whilst it is my responsibility to get the package to you, it is the buyer's responsibility to check the address is correct on your account before you purchase.
Orders to the UK can arrive within a few days, orders to other countries may take much longer!
Once I have received payment, your purchase will be shipped to you. For custom orders, I may ask for payment upfront, depending on the size or scale of the order.
Returns & exchanges
If you receive an item that is faulty or broken, please message me to arrange an exchange, or a refund, which will be issued upon myself receiving the item again. If you change your mind about an item and want a refund, you are responsible for getting the item back to me - please drop me a message first!
Unfortunately, I cannot offer refunds on custom items, except where there is a fault with the item.
I do not recommend that any young children are left unsupervised with any jewelry, as there is always a small risk of choking.