I ship my finished items within 2 DAYS business days. For made to order items, I ask for up to 3-7DAYS to complete the item to your specifications.
we accept Paypal, Direct Checkout(included Visa, Mastercard, American Express, Discover)
Returns & exchanges
Our listings will always provide a detailed description of the item(s) offered for sale, including color, condition and dimensions. Every effort is made to accurately describe and photograph the items offered for sale. Color may vary slightly due to the lighting conditions used when photographing the items or the computer monitor used to view the photograph.
Refunds (minus shipping charges) gladly accepted for 7 days after items arrive. NO RETURNS ACCEPTED after 7 days..Items must be in resalable condition, in original protective packaging, and shipped back at the buyer’s expense.
A 20% RESTOCKING FEE WILL BE ASSESSED ON ALL RETURNS. This fee covers packaging materials, PayPal fees, and time spent processing your order.
Please insure your returns as we can't be responsible for any packages lost in transit!! Paypal recommends delivery confirmation so they can track returns.
In order to receive a refund, the item(s) must be received in its original condition and packaging. Any items damaged or altered by the customer are not eligible for refund. PLEASE NOTE: the original shipping charges you paid when purchasing the item(s) and the postage for returning the item to us will NOT be refunded. Any refund/credit will only apply to merchandise.
If you find that there is an issue with an item or delivery, please contact me through WELOULK Shop at ETSY convo before leaving a negative or neutral feedback. Thanks!