All orders will ship via the United States Postal Service (USPS) either First Class or Priority. Your package will be sent 2-3 business days after payment is received.
I will not be responsible for lost or stolen goods unless shipping insurance is purchased. If you would like shipping insurance, please request it during the checkout process.
I accept payments through PayPal. PayPal allows you to pay by credit card without signing up if you do not have a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with Paypal, please do not hesitate to contact me and I will attempt to assist you.
Returns & exchanges
Returns will be accepted on all items with the exception of custom orders, which are non-refundable. Please contact me within 2 weeks of receiving your item to arrange for a refund. The item must be returned within 30 days of your purchase and must be in original condition. Once your return is received, a refund for the purchase price will be issued via PayPal. Shipping fees are non-refundable.
Other policies bijou lovely reserves the right to refuse a sale to anyone with a history of negative feedback and/or malicious behaviour towards other Etsy members.
If you have any questions about any of my items or policies please do not hesitate to contact me. My email address is email@example.com.