Orders are shipped within 1-2 business day after payment is received and cleared. Orders usually arrive within 2-4 business days via USPS.
The payment methods accepted by HirtsGardens are PayPal and credit card. Payment is due immediately upon checkout.
Returns & exchanges
Hirt's Gardens is proud of their long history of growing and selling healthy plants for over 100 years. We skillfully grow our plants in our own greenhouses in northeastern Ohio. Live plants are only returnable if damaged during shipment and must be reported within 3 days of receipt by emailing your order number and a photo of the damaged item(s). Hardgood products (such as seeds, bulbs and pottery) can be returned in it's original packaging within 15 days for a refund or replacement. Attach or copy/paste the photo to a conversation(message) through Etsy. Click on the "Contact Shop Owner" button on the HirtsGardens Etsy homepage to send a message.
If you are to have any questions regarding your order, please contact us.