We ship from Portugal, to Europe and to any country in the world by registered mail with tracking number that will be send to you by email. Every item is carefully packaged and protected!
***************SHIPPING TIME - PLEASE NOTE***************
All items will take 3 to 5 business days to be shipped. Take this in mind before placing an order.
SHIPPING TIME: *Registered mail to Portugal - 1 business day *Registered mail to Europe - 5/8 business days *Registered mail to the Rest of the World - 10/20 business days (Sometimes during holidays or high season, it can be 30 business days)
We accept Paypal, credit card and bank transfer payments. If you have doubts with payment, please, view this link: http://www.etsy.com/help_guide_checkout.php
You do not need to have a PayPal account to use this option. All you need is a valid credit card number and your e-mail. Click "continue" next to "do not have a paypal account?" and follow the instructions.
If you prefer to pay by bank transfer, you should contact us. Payment is due within 3 days after purchase. If you need more time to pay please contact us so we can talk about it.
Returns & exchanges
In SantiCork we are committed to 100% customer satisfaction, but if you have a problem with your order, please contact us immediately so we can rectify the situation. All accessories SantiCork are handmade so there is always a great care during production. However, if any product arrives defective, just contact me, within 3 days after receipt your order. In these cases, the responsibility of shipping the default items will be taken by me. If there's another piece of the same item in stock and you still want it, it will be sent with no additional cost. If there are no more identical pieces in stock, the money will be refunded :) Thanks for visiting! And if you have any problem with your order please do not hesitate to contact us through our email: email@example.com
If you have any questions do not hesitate to contact us through the Etsy or email: firstname.lastname@example.org