For custom banners please allow 1-2 weeks to create and ship (if there is a urgent deadline please notify and we can work with you). :)
All orders will be shipped via the United States Postal Service (USPS) to your address that is associated with your order unless otherwise noted. Please double check your address as Kincade's Crafts cannot be held responsible for items delivered to the wrong address.
International Shipping: Shipping times will vary by country and can not be guaranteed.
Payment is due at the time of purchase.
Returns & exchanges
Please contact us if you have any concerns with your purchase. All orders are custom and refunds will not be given. Exchanges will be handled on a case by case basis Return shipping costs are the buyer's responsibility.
We are happy to work with you on any custom order, even if it something you don't see listed!