- We ship internationally! - We are shipping from Seattle, Washington, USA. - All orders are shipped via U.S. Postal Service (First Class Package or Priority Mail Service) - You will receive tracking/confirmation # in your email once your package is shipped. Please check your junk mail folder if you could not find it in your inbox folder.
I'm able to get all orders out in 1-2 days....but most of the time it is next day. I also get a tracking number for you.
Free Combined Shipping! -Pay for shipping on 1 item, the rest of the items ship for free!
International buyer: - Custom duties and/or taxes are the responsibility of the buyer.
Please let me know within 14 days of shipping that you haven't received it. The post office needs to know as soon as possible to help us find it.
We accept following payment methods: -Credit Cards, Debit Cards, and Etsy Gift Cards -Paypal
*** If you don't have PayPal account and want to create a PayPal account, please click on following link.... http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
*** Return for refund within 30 days. ***
Please check the items when your order is received. If there are any discrepancies, please notify us within 14 days of receiving the order so that we can take corrective action or issue a refund.
Please contact us before returning the items.
If there is no problem with the item received, shipping, handling, and insurance fees are NOT refundable and buyer is responsible for return shipping cost.
When returning the item, please make sure to include: Your Etsy user ID or Order #
Important note: All returned products must be in their original condition. We will issue a credit to you after we receive the returned products.
If you have any questions or concerns please feel free to message us about anything. Contact Information: -Conversation through Etsy -Email: MakanaPendants@gmail.com -Phone: 206-687-7598