I will ship the product in 2 days after order is placed and payed for. Custom orders will take 1 to 2 weeks to make and then ship. All items are wrapped in tissue paper and placed in a padded envelope or box to assure item to be safe during mailing.
Brown's Thread Works accepts paypal and credit cards, checks, money orders for payment.
Returns & exchanges
Your satisfaction is very important to me! Please contact me if you are in any way unsatisfied with your order. Finished items may be returned within 14 days of receipt for a refund or store credit. The item must be returned in the condition in which you received it.
Custom orders are available on most of my items. Just convo me with your specifics and I will let you know what is available. Items will be handmade with fabrics in varying designs but similar color schemes. Creation of custom orders will not begin until the payment has cleared. The final fit of custom orders is dependent upon the measurements you send me, so taking accurate measurements before purchasing is vital. All sales are final on custom orders.
Please remember to give accurate measurements as refunds are not given on custom orders. Again all sales are final on custom orders.