Orders shipped within the United States are shipped United States Postal Service First Class Mail. Insurance through the USPS is included in shipping cost. Upon request, I am happy to provide you with the USPS tracking number for your package once shipped. All orders require signature confirmation.
NOTE: International shipping - Buyer is responsible for any custom fees that may be charged. Please be aware of your country's Customs policies.
NEW TO ETSY? Here is a guide to the checkout process: www.etsy.com/help_guide_checkout.php
Payment is due at the time of purchase.
Sales tax may apply if applicable.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you have a concern with an item, please contact me within 3 days of receipt. We can discuss replacement options or refunds. Shipping will not be refunded. If a refund is decided upon, I will need to receive the item within 7 days. Refund will be given upon time I receive undamaged item. All refunds are determined on an item by item basis.
All orders are packaged in gift boxes and are shipped in padded protective shipping envelopes and/or shipping boxes depending on size. If you have any particular requests or concerns, please convo me or contact me under Shop Sections, Shop Owner, Contact Shop Owner.