♥ All orders will ship within (3) business days depending on the quantity and your particular order. If you're in a hurry and need your order bumped to the front of the line, a $15.00 rush order fee will be applied.
♥ All shipments are sent through USPS first class and priority mail on Tuesdays & Fridays. SWL does not ship on weekends or holidays.
♥ We currently accept payments through Etsy Direct Checkout or Paypal. No other forms of payment are accepted. Production on your order will not begin until payment has been received.
Returns & exchanges
♥ All personalized orders: Once you have approved the proof and Something with Love begins production on your order, we do not allow returns or issue any refunds. If an error has occurred on our end, we will gladly reprint and remake your order.
♥ For non-personalized orders: Refund will be granted on orders returned within 10 business days. A credit will be given once Something with Love has received the product. A refund will be given at that time, but please note that no refund will be given to partially used or incomplete product.
♥ Please keep in mind that the nature of handmade items are NOT guaranteed to be perfect, that's the beauty of handmade products. I want all my customers to love their final product, so if you are unhappy for any reason, please message me first before leaving feedback and I will do my best to make your experience at SWL perfect.
PLEASE NOTE: Many pieces in my shop are created by hand, so no two items may be identical. That is the beauty of handmade creations. Please allow for slight variances from what is shown in the made to order photos.
♥ Sales Tax: SWL requires sales tax of 8% on all Ohio based purchases. Taxes are not collected for any other state or country. If you have any questions about this, please contact us for more details.