I ship most items via first class mail. I ship in a padded envelope with bubble wrap added for extra security. Each item comes wrapped in tissue paper with several extras included such as pins and stickers!
I will ship over seas but please request over seas shipping quotes before making a purchase as they are usually much higher.
If you would like priority mail shipping on your item please contact me before purchase and I will adjust the listing.
I usually ship next day unless there is a creation time which will be listed in the item description.
I accept Paypal! Custom orders are fine but I must receive payment before making the item. If it's something I don't think I can do I will tell you up front. I don't ship until payment is made.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I will do my best to make sure you are happy with your transaction. I am not responsible for anything lost or broken in the mail. I pack items very securely (I probably over pack!) so unless the Post Office throws it off the truck and then backs up over it your item should arrive intact. There are always unforeseen issues though and I will do my best to remedy any problems.
I do require a photo of the broken item before I will refund any money.
I will do Special Orders. I have limited resources so I may or may not be able to help you out on a special item but please feel free to contact me so we can decide together if I can meet your needs.