All orders will be shipped within 3-5 business days.
I use USPS first class mail for all my shipping needs. Shipping times will vary from your distance from Georgia. Note: shipping time will be on top of processing time. If you need faster shipping, please contact me BEFORE you order and we will work something out.
I will be shipping your item to the address that is on the invoice. If any packages are returned due to an incorrect address the seller will be responsible for any additional shipping costs.
Also, please remember that once the package is in the hands of the USPS I have no control over it. If time has past and you have not received your package, please use your tracking number to track it.
Because all my items are custom made, I will not start your order until your payment has cleared. I gladly accept PayPal, Debit/Credit Cards, as well as Etsy Gift Cards.
Returns & exchanges
Every item from Elmwood Avenue is custom made, just for you. Due to that, refunds will not be issued.
Because all of my items are custom made, I do not offer returns/refunds unless a mistake was made in the size, color, or monogram. If there is an error with your order, I can ONLY replace your original order. No exceptions.
Please contact me within 5 days of date of receipt if your order is damaged in transit. Within that time I will offer a free replacement.
With that goal, I try to describe the product accurately and to post photos that show my product in natural lighting. Depending on the settings of your computer monitor, some colors may vary. Also - keep in mind colors look different depending on the color of the background. A pink decal will look different on a white and black item.
Please contact before purchase if you have any questions.
Every single Elmwood Avenue product is handmade by me, Emily, in my home (which is happily smoke & pet free). You are getting a one of a kind product just for you.
CUSTOM ORDERS I LOVE custom orders. I'll be happy to discuss time lines and what not. I always love a new project!
Wholesale & Consignment I would LOVE to do business with you. Please feel free to contact me with any questions you may have. I'll be happy to forward you a copy of my wholesale pricing list.