Shipments of listed items and quantities will go out within 2 business days of receipt of payment unless otherwise noted in the item listing. Items will be shipped through the USPS unless other method is requested and arranged for prior to purchase. USPS delivery confirmation is included in shipping costs. I ship to the Etsy shipping address, so please make a note to seller at checkout if you need your purchase shipped to a different address.
Custom orders may take longer to ship, but I will communicate that information to you during our discussions.
If you need something shipped internationally, you will be responsible for knowing whether your particular country has rules about importing jewelry and metal components. If you agree to purchase, you will be responsible for any additional costs incurred with customs, duty or other shipment related imports for your country (for example, at this time for U.K. buyers, a value over £15 or more on purchases from the U.S., shipments may be subject to a VAT tax of 20% and Royal Mail fee of £8). I do use USPS to ship internationally, but am willing to use other methods if you contact me and we can work out the proper documentation and payment.
I typically ship orders in bubble envelopes, and sometimes reuse packing materials where appropriate. If you prefer all new packaging be used, please let me know - I don't have an issue with that. I will gift wrap your items as well if you request it prior to ordering. Gifts will be wrapped in smaller boxes that fit inside a bubble envelope or small carton if necessary (additional shipping costs will apply to use of a box instead of bubble envelope).
I do include an invoice with purchase as a means of having shipping address inside the package. Please let me know in "notes to seller" at checkout if you do not wish me to include prices on the invoice if this is being sent directly to a gift recipient.
Payments should be made via PayPal or direct checkout within 2 days of purchase or order will be cancelled. Minnesota sales taxes of 7.525% will apply to shipments within the state.
Payments of any other type are available ONLY when arranged for prior to purchase. If nothing is arranged ahead of time, PayPal or direct checkout will be expected.
Custom orders are welcome, but payment should be agreed upon up front. Please contact me for further information regarding custom orders. Discounts are only available for wholesale orders.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Any damage upon receipt should be communicated to me immediately. If you have any problems or issues within the first 14 days after purchase, please let me know. I will work with you to make corrections as needed. After 14 days, sales are final.
PLEASE NOTE: Custom orders will be considered final sales at time of shipping.
If you have questions, please let me know. Please note that the items sold in this shop are supplies for beading or craft projects. Each is unique and may have small differences or minor irregularities that should not affect the end use of the product.
While I mostly have parts that do not contain lead or other similar substances, I cannot guarantee that items for sale do not contain those substances.
All items contain small beads and parts that may not be suitable for children under 13 or pets.