I ship via the US Post Office. I will ship item within 1-3 business days (usually less, just depends on my days off from work). If I am making a customized order for you it may take more time, but I will be in contact with you with time frames.
I accept pay pal, credit cards and etsy gift cards
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not satisfied (see exclusion below) please let me know asap. Please notify me of any returns. Returns are paid for at the buyers expense, all returns must be returned within 5 days of receipt. Once your return is received, I will send a refund for the product, minus the shipping. Exception applies to digital files: NO REFUNDS will be issued after a file has been sent to you. Exception applies to Custom Orders. I will not accept any returns on custom orders, if you are not satisfied with your order please contact me and we will discuss the issue and I will try to resolve it for you.
If I have any questions regarding the order you placed with me, I will make every attempt I can to contact you via the e-mail address associated with your Etsy account. If I do not hear back from you within 3 days I will complete your order to the best of my ability with the information I have and I may have to improvise or substitute to complete your order. Upon receiving your order if you are not satisfied or information is incorrect, I cannot be held responsible since you did not respond back to me.