Shelf Life uses USPS First Class & USPS First Class International, when applicable. Orders heavier than 13 oz. will be shipped via USPS Priority, Flat Rate, or Priority International.
We are happy to upgrade any purchase to USPS Priority or USPS Express Mail with advance notice, so that a Private Listing my be set up to reflect a shipping upgrade.
Returns & exchanges
Buyer may cancel their order and request a refund at any time before the item has shipped. If the item has been shipped, buyer must provide return shipping within 14 days of original purchase for a refund of the original purchase price (Shelf Life will not refund return shipping).
If Shelf Life is unable to fulfill an order, we will immediately refund and cancel the transaction. Please allow several days for refund to go through - refund times may vary by payment method and institution. Buyer will be notified in advance.
The quality and condition of used and unused items at Shelf Life Art + Supply Co. is indicated by which "shelf" they sit on.
Top Shelf = Brand New, unused Middle Shelf = Used, very good quality, may include minor signs of use Bottom Shelf = Used, multiple signs of wear, but still usable
Look for this rating system within the listings! Please feel free to contact me for more information regarding the quality and condition of any item in the store!