Shipping: Please make sure your etsy and paypal address match and are updated. If different, shipping will be held up until correct address is confirmed through convo or email.
1. I ship throughout the U.S. and most countries (see list below) usually within 3 business days after payment has cleared (custom or special orders not included).
2. Delivery confirmation is always provided free of charge to shipments made within the USA. International delivery confirmation is not available unless shipped express mail.
3. Insurance is always recommended. Any order $75.00 and over going to the US and over $35 internationally requires insurance. The normal insurance charge for domestic orders is $1.25 for an order up to $100 and an additional $1.25 per $100 after that. The charge for international insurance is $1.85 per $100 value. Please contact through convo for price adjustment before completing the purchase.
4. COUNTRIES INCLUDED IN EVERYWHERE ELSE: Etsy insurance will only cover shipments to the following countries so I am currently shipping first class mail ONLY to the following: Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Japan, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, PLEASE NOTE: If country is not on the list, package must be sent out with insurance ($1.85 per $100) or by registered mail for an additional cost of $12.95 added to the shipping charge. If registered mail or insurance is not taken, item will be sent out by first class international mail but there will be NO REFUNDS OR REPLACEMENTS if items are not received.
5. Please check with your countries customs/ duty regulations before ordering as any additional charge imposed is the sole responsibility of the buyer. Duties, taxes and customs charges are levied by your home country for the importation of goods and are the buyer's responsibility.
6. Most items shipped first class parcel, priority or first class international. If you would like an shipped a certain way, please contact before making payment so an adjustment can be made in the listing.
Gladly accepting paypal, direct checkout and etsy gift cards. Requests for order cancellations must be made immediately as I sometimes ship the following day. If the order is shipped, you may refuse the order after taking it unopened to your local post office. The original shipping charge will not refunded. If the order is opened, you may return it but you will be responsible for all shipping charges.
Returns & exchanges
RETURN POLICY: You may return an item within 7 days of purchase and receive a full refund (Less shipping charge) provided that it is returned undamaged in the same salable condition. EU countries may return items within 14 days as required by law.
No returns or exchanges on custom or reserved listings
If an item has been insured and a claim is made, the insurance company requires that 45 days must elapse before a claim would be processed. A form must be signed stating that the item has not been received or damaged in transit. Please keep all mailing materials.
If an item is marked delivered but you have not received the item and feel that it has been stolen you can file a notice with the post office. I cannot be responsible for items stolen from the mail/
Bulk orders are accepted and require a 50% non-refundable deposit. Once the order is received the order must be purchased within 5 days or deposit will be forfeited and merchandise returned to inventory for sale.