* I send all packages Australia Post. * Postage is not only the cost to send it by post price also includes packaging. * postage that is over charged will be refunded after $5.00.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
* If the item is not what you wanted let me know that you are returning the Item on Etsy conversations and I will arrange a full refund.
* I have two month return policy from purchase date.
* All items must be returned in original condition at purchase.
* If an Item arrives broken take a photo and send it to me on Etsy conversations and I will refund all money straight away. The other option is to post it back to me so I can seen proof of brackage and then will refund all money.