I ship within 1-2 business days of purchase / cleared payment. All items come with a tracking number included in the shipping price. International buyers are responsible for any customs fees, duties, etc. incurred.
I accept credit cards, paypal, and Etsy gift cards. Orders do not ship until cleared payment has been received.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Please ask all questions before you purchase from Unique Snowflake. I am a small shop with small margins and do not accept returns unless there is a problem with the order. Refunds are promptly offered if your item arrives damaged in any way; this refund may be partial in nature and will be based on individual circumstance. I ship very quickly; If you need to cancel your order, please do so as soon as possible and I can accomadate you prior to the point of shipment. I guarantee my work; If you have any problems with your order, I ask that you please contact me as soon as possible, so I can make it right.
If you have any questions or concerns about how an item is made, request for customization, or large order discounts please feel free to contact me before placing your order so I may best assist you.
Please remember that all the items in my shop are made by hand or craft supplies and most items contain the natural flaws of handcrafted goods.