If you need more, please contact me directly in Etsy, i do not check my email box regularly. sorry for that.:)
The items are shipped from China by China registration mail
usually it will cost 12-20 working days ( 15-25 days)
please allow 5-10 days delay, sometimes there is a delay in Post office and Customs.
if too many items in one order, the items will be splitted into 2 or 3 parcels, so pls do not be worried when you do not receive the total items, pls covo me, i will give you the tracking number.
Please contact me if there is a problem with your item. I will do my best to resolve any issues and would prefer that you give me a chance to do so before leaving feedback.
Thank you for your reading and patience!
Most of the pieces that were sent to us were ok. A few of the silver and gunmetal ones had holes that were drilled too big for the screw the company provided; which rendered them unusable. Additionally, the plastic wrap the company put around the gunmetal for protection against shipping, when removed it stripped the gunmetal coating off, making the piece unusable.
We contacted the company and never heard back from them.
Of the twenty we ordered all the gunmetal ones had problem and two or three of the silver had moss drilled holes.
You get what you pay for I guess...
Oct 31, 2017 by Grandma's Piecemakers
Pleased with the look of the clasps though not used yet. Delivered quickly considering the distance.
Aug 22, 2017 by Heather Dickinson
Great quality and packaging and shipping took 15 days. Will continue to do business with this shop.
Jan 19, 2017 by Lynda McKenzie
All items good quality and arrived in good time. Would buy again. Thank you
For customers in the United States, usually most items could arrive in 20 days, some in 30 days.
For customers in France, United Kingdom, Australia, Canada and Russia, for less USD40 order , the extra shipping charge is USD2.8 for fast way, usually which could arrive in 10- 20 days. if over USD40, the extra shipping charge will be paid by me. usually most items could arrive in 20 days, some in 30 days.
For customers in other countries, all items will be shipped from China by registration mail, Usually it will take 15-45 days to arrive, if you need the items urgent, pls contact me on etsy by fast way or cancel the order! sorry for that.
only accept paypal payment
Returns & exchanges
refund or resend it if the items could not arrive in 45 days, resend is free. refund for broken items including shipping charge