Great for Any Occasion! These Multi-purpose high quality yogurt cups come in a variety of colors with fun, festive polka dots all over. They can be used to create favors, serve a party snack, or any other use you can find!
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Shipping & policies
*****Please CAREFULLY read this section BEFORE purchasing.*****
Shipping is usually done through USPS or UPS ground services. Rush orders/Express mail is an option but at the buyers expense.
Most items are sent FIRST CLASS AND 2-3 DAY PRIORITY. If the items are less than a pound, they are sent FIRST CLASS, if they are over, they are sent PRIORITY. It is your responsibility, as a buyer, to plan out the shipping you truly need and to be aware, that FIRST CLASS services DO NOT CARRY any insurance or guaranteed delivery dates. PRIORITY do carry insurance and have a 95% chance of delivery by the expected delivery date.
Please keep this in mind or your items ship priority/ground service unless you request the more expensive service in a private message prior to placing an order. Please refer to UPS.com and USPS.com for rate increases for comparisons as well.
If you are ESPECIALLY placing a bulk party order, keep in mind that to keep your costs down, because bulk orders require larger boxes with more weight, you will significantly pay more for a faster service. To keep your costs economical, please be aware that it will ship priority/ground service(see transit time below) unless you ask for an upgrade.
Any items that have been damaged during shipment or that you may have an issue with MUST BE reported within 48 HOURS, NO EXCEPTIONS! Damaged items will be replaced upon photographic proof, HOWEVER, the replacement WILL NOT BE MADE DIFFERENT FROM THE ORIGINAL ITEM ORDERED!! For example, if you order a cup with your name on it, with black and purple polka dots, the replacement cup WILL BE MADE TO LOOK EXACTLY LIKE THE ORIGINAL CUP. THERE ARE NO EXCEPTIONS WHAT SO EVER ON THIS POLICY.
Please remember that I work very hard to create the design that has been given to ME by YOU. It is NOT my responsibility as a business owner to replace something just because the customer doesn't like what THEY designed. This is why i encourage all customers to make sure they are very specific in ALL their details! Thank you in advance for your understanding and cooperation in this matter.
***THIS IS A DISCLAIMER FROM USPS.COM***
FIRST CLASS AND 2-3 DAY PRIORITY IS HOW WE SHIP AT MASON ALEXANDER FOR THE MAJORITY OF OUR PACKAGES.
PLEASE READ THIS MESSAGE FROM USPS.COM
In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date DOES NOT come with a money-back guarantee. The ONLY MONEY BACK GUARANTEED SERVICE is OVERNIGHT PRIORITY EXPRESS. If this option is needed, you must let the shop know before placing your order!
FIRST CLASS is a 3-5 business day service. The expected delivery date DOES NOT come with a money-back guarantee.
HOLIDAY TIME FRAME CHANGES
Please note that our shipping times reflect true during the year, but due to the vast influx orders we receive from Oct 1- the end of the year, our shipping times are reflected as delayed on products up to 5 business days on top of regular production times. If you have a holiday event/specific date needed, please refer to asking the shop if it is possible before purchasing an item to ensure your date needed is satisfied. Thank you.
Returns & exchanges
I understand and agree that this custom, made to order item, will under NO circumstance be refunded in any way.
By using Mason Alexander Inc , and purchasing any item through our company, you hereby agree to and consent to these shipping policies.
Refunds and Exchanges
ALL SALES ARE FINAL
There are ABSOLUTELY NO REFUNDS on custom orders, no exceptions!
We make a very diligent effort to ensure that all of our customers are 100% satisfied with their purchases.
If your item is damaged, please refer to our shipping policies.