✧ ✧ ✧ ✧ ✧ ✧ ✧ SHIPPING ✧ ✧ ✧ ✧ ✧ ✧ ►►► U.S. SHIPPING ✿ We ship most orders ship Priority Mail or 1st Class mail which averages 2-7 days
►►► INTERNATIONAL SHIPPING ► CANADA, EUROPE, AUSTRALIA, and SOUTHEAST ASIA -
✿ We ship most international order via FIRST CLASS INTERNATIONAL PACKAGE SERVICE which may take up to 20 business days for the package to be deliver.
✿ For all international orders over 200 USD will be ship via PRIORITY MAIL INTERNATIONAL which may take up to 10 business days for the package to be deliver.
► ALL other countries
✿ PLEASE NOTE: we ship most order via FIRST CLASS INTERNATIONAL PACKAGE which average between 14 - 20 business days. In some severe cases it may takes up to 6 months to arrive at your destination.
✿ For all international orders over 200 USD will be ship via PRIORITY MAIL INTERNATIONAL which average between 6 - 10 business days. In some cases it may take longer.
✿ It is the buyer's responsibility to ensure their Etsy shipping address is correct at time of payment and returned items will be subject to a re-delivery cost. The cost of original postage is non refundable, as this charge will need to be paid to the courier.
✿ Custom or made to order item (please check out the listing descriptions), your order will be shipped within 7-10 working days - this may vary according to the amount of work.
✿ Combine shipping is discounted at checkout. The shipping price in cart is the final shipping price. Please don't email me for anymore adjustment.
✿ Shipping Insurance is NOT included on orders less than $100. Additional insurance for all order less $100 is optional. Please convo me if you want to purchase additional insurance. If a buyer chooses not to insure their item, LM PAPER ARTS cannot be held liable for any loss or damage in transit. Items are sent at the Buyer's own risk. Registered Post (Insurance) is highly recommended.
✿We do not ship on Sundays or Holidays.
✿ We ship most our orders via USPS first class mail. Most orders will be shipped within 1-3 business days AFTER payment has been received. ALL ORDERS CAME WITH A TRACKING NUMBER.
✿ Please keep in mind it is Business days, not calendar days and the shipping day does not count.
✧ CUSTOM FEES / INTERNATIONAL SHIPPING ✧ IMPORTANT !!! International Buyers - Please Note: ✿ Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
✧ ✧ ✧ ✧ ITEMS and DELIVERY MISTAKES✧ ✧ ✧ ✧ ✿ If an order is refused or returned to us due to inaccurate or incorrect shipping address information, buyer refused to pay any taxes, custom duty fees or because it was declined or undeliverable. LM PAPER ARTS reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us. The cost of postage will be subtracted from the refund, as this charge will need to be paid to the courier.
✿ In the event the item returned to us in our error or faulty, in these cases we will fully responsible for re-delivery cost of the item or a full refund will be issue upon customer's request.
These terms and conditions will apply to all transactions placed on Etsy. It is very important that you read and fully understand these terms and conditions prior to placing an order. By placing an order with LM PAPER ARTS you are declaring that you have read, understood and agreed to these terms and conditions even if you have not read them.
✧ ✧ ✧ ✧ ✧ ✧ ✧ GENERAL INFORMATION ✧ ✧ ✧ ✧ ✧ ✧
► PAYMENT: We accept PayPal, MasterCard, Visa, ETSY gift card. This payment will be made online via the SECURE checkout facility.
► All prices in shopping cart are final and only include Shipping Cost. VAT/Custom, import duties fees are NOT included.
► We do offer combined shipping discount, prices in cart reflects discount.
►►► INTERNATIONAL BUYERS PLEASE NOTE: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
►►► LOST/ DAMAGE/ LATE DELIVERY ◊ We cannot be held liable for any consequential damage, lost, late delivery or failure to deliver caused by the courier company. We are unable to refund any postage costs unless the item was sent in error, in these cases the credit card used will be credited with the price of postage paid. You must contact us within 3 days of order receipt.
► REFUND/ EXCHANGES (for more information please review our return policy below) ◊ DOMESTIC: The product returned must be new and unopened. For all order discrepancies, as well as returns and exchanges, you must contact us within 7 days of order receipt. The buyer is responsible for the shipping and return postage. ◊ INTERNATIONAL: Due to high shipping cost, ALL INTERNATIONAL sales are FINAL! NO RETURNS OR EXCHANGES will be accepted unless it was a result in our error.
► Shipping insurance are INCLUDED for all orders above 100 USD
► Tracking is INCLUDED for all orders
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
✧ ✧ ✧ ✧ CANCEL A CURRENT ORDER ✧ ✧ ✧ ✧ If for whatever reason you wish to cancel your order or part order with tentastic you must email within 2 hours of completing the order to. If the order has already been dispatched, the cost of postage will be subtracted from the refund, as this charge will need to be paid to the courier.
✧ ✧ ✧ ✧ ✧ REFUND ✧ ✧ ✧ ✧ ✧ Most unopened/ unused merchandise can be returned within 7 days from deliver date. Buyer pays return shipping.
✿ Due to high shipping cost All INTERNATIONAL sales are FINAL! NO RETURNS OR EXCHANGES will be accepted unless it was a result in our error. ✿ Custom orders/ Handmade orders are NON-REFUNDABLE ✿ ALL CRICUT AND SIZZIX CARTRIDGES ARE NON-REFUNDABLE ✿ The product returned must be new and unopened. ✿ You will be credited the entire purchase price of the item(s), including taxes or processing fees, where applicable, and minus shipping charge and restocking fees. ✿ Due to high shipping costs, there is a 20% restocking & order processing fee for any other returns and cancellations. ✿ The shipping and handling charges will only be refunded when the return is a result of our error. ✿ In any case the item returnedwas different than our items refund will not be issue, item will be return back to your possession, items will be subject to a re-delivery cost. ✿ International Custom/ duties fees will not be refunded.
FAQs Q: How do I know my order shipped? A: You will receive a confirmation email from Etsy when it ships with tracking number info. You can also check under 'Purchases and Reviews' in my account.
Q: The address I have on file is the wrong address and the order marked shipped, what should I do? A: We are not responsible for orders that were dispatched with the address you provided. Please double check your information before completing the checkout process. Contact us as soon as you realize these errors; the best we can do is try to help you track it. Please double check your address prior to check out.