Your files will be available to download once payment is confirmed. Here's how.
I expect payment for the items you purchase before I ship. Without a cleared payment, the item will not ship. If you are consulting me for a custom made item, or a special order, I must have full payment prior to starting your order. I do not generally issue refunds, however, if you are unhappy with my items, please contact me and I will work through each scenario on an individual basis. There will be no refund on any digital purchases, such as patterns, once they have been instantly downloaded or emailed to the buyer.
Returns & exchanges
Digital items cannot be returned. No refund will be given. I do not offer refunds on most purchases, but will issue refunds in the following events: -if my item fails to live up to the lisiting description, I will issue a refund to the buyer as soon as the buyer return ships the item. The return shipping will be covered by the buyer. -If the wrong item was sent to the buyer. total refund, plus total coverage of return shipping.
If the item is breakable and more than $20, there will be insurance placed on the item for shipping. If the item does arrive damaged, the buyer will be responsible for claiming the insurance as a refund.