PLEASED TO OFFER WORLDWIDE SHIPPING Via Canada Post.
Orders are processed within 1-2 business days (Mon-Fri.)
ALL CUSTOMERS READ, UNDERSTAND & PLAN AHEAD FOR DELIVERY TIME
ESTIMATED DELIVERY TIMES AS FOLLOWS **Canada 3-7 business days** **USA 5-14 business days** **International 6-16 business days**
CONTACT US TO ADD TRACKING NUMBERS (THE COST IS EXTRA & DELIVERY TIMES WILL NOT CHANGE NON TRACKED PACKETS)
DELIVERY TIMES CAN VARY FROM ESTIMATED, DEPENDING MANY FACTORS, INCLUDING LOCATION, WEATHER, STAT HOLIDAYS AS PER COUNTRY, SHIPPING COMPANY DELAYS, ETC. THESE ESTIMATED DELIVERY TIMES ARE GIVEN IN GOOD FAITH.
PLEASE NOTE: 1 gram or 100-200 grams costs approx the same cost to ship (Canada, USA & International customers) PLEASE UNDERSTAND PRICES ARE SET BY CANADA POST & CANNOT BE CHANGED OR AVOIDED. Please plan wise & take advantage of this by ordering multiple items for combined shipping. Over paid shipping charges (by about $1.50 or more) will be refunded once your order has been processed and weighted.
Business days EXCLUDE weekends and holidays. Please always plan ahead. In an effort to offer low rates, shipping does NOT include tracking. This shipping has been very reliable for years, and never has a customer been left without an order. For a tracking upgrade, contact us with your country destination.
As any seller, shipping time is out of our hands once your order is turned over to the carrier company.
If you have any questions or comments, please send a message. All KIND AND CONSIDERATE messages are replied to in a caring manner. Treating us with respect is appreciated, as we always strive for happy customer communication :)
Ribbons & Supplies shall not liable for delay or failure to make delivery of any goods due to circumstances beyond its control. Including incorrect address, weather conditions, post office mistakes, foregoing, armed conflict, war, revolution, strikes, lock-outs, break-down of plant or government or other laws regulations rules or decrees.
Thank you for choosing our shop :) Happy shopping & crafting ~ From Ribbons & Supplies
Paypal and Direct Checkout accepted
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your satisfaction is our upmost goal. If for any reason, you are NOT happy with a purchase...please contact us as soon as received. Returned items MUST be in new condition and refunds will be made upon receiving. SHIPPING IS NON REFUNDABLE, unless it was an error made by us.
**Always use FULL SUPERVISION, as items pose a choking/stranglation hazard.**
All orders are processed and shipped within 1-2 business days from Canada. WORLDWIDE SHIPPING!! This is a family oriented, home-based business. We believe it is family comes first, and business is second. Messages and emails are responded to as soon as possible, and usually always within 24 hours.