I ship on Tuesdays and Fridays. I ship my orders with Canada Post. US orders are taking about a week. Canadian orders are 2-3 business days.
European and Australian orders are taking 4-6 weeks! Now, this is mainly because I list my items with the least expensive shipping method. If someone wants to pay $25.00-$30.00 more I can create an expedited shipping listing and your order should reach you in about a week. You would need to convos me that you would like me to do this for you.
Payment is accepted through pay pal and due at check out.
Returns & exchanges
Please be thoughtful when you choose to order. If something arrives and it is not what you expected you may exchange it against something else in my shop. In this case you would have to pay the return postage and the postage for this new arrival. If you really. really do not want the item or any other Craft Component item then it may be returned but I with hold a 20% restocking fee. If your item is defective -that is a different story and once it has been returned I would do a complete refund. I do find most of us are quite reasonable so the main thing is to get into communication mode and we'll figure things out.