SHIPPING TO CANADA & ITALY IS EXTREMELY SLOW PLEASE EXPECT 6-8 WEEKS DELIVERY TIME IF YOU DO NOT ACCEPT THIS PLEASE DO NOT MAKE A PURCHASE
I ship all items within 48 hours except for weekends and public holidays, i will contact you as soon as your item has been shipped All my items are sent registered mail and will require a signature on delivery.
All items value will be marked at cost price to avoid import charges
None of my customers has ever incurred customs or import charges, however if such charges are ever incurred they are the sole responsibility of the customer to settle in full and not my responsibility as a seller.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If for some reason you are unhappy with your purchase please contact me i will sought out any problems out that may arise
If for some reason your order is damaged during shipping , i will either issue a refund or send a replacement order , provided i receive photos of the damage.
If the damage is only minor i may ask for the item too be destroyed and photos of the destroyed item, before issuing a refund or sending out a replacement, this is so the item has no resale value .
If when you receive your order you decide it is not what you require or is not suitable for your needs , you can return the order , however i am not responsible for return shipping costs and these are the sole responsibility of the customer to pay in full.
The initial postage costs and fees incurred by myself will be deducted from any refunds issued for orders returned either unwanted or unclaimed from the post office
Any returns must be initiated within 14 days of receipt & the items must be received back with in 30 days
Once I have shipped your item I will mark it dispatched & you will receive a message with the tracking Number , if your item has not arrived in the time frame you expected , please use the tracking number to try to determine the whereabouts of your package on the relevant postal website before contacting me , this is important as sometimes people are not at home to sign for packages & you may need to collect your package from the post office or the item may get returned to me .
Any unclaimed items that are returned to me will be reshipped at the customers expense or a refund issued minus the original shipping costs depending on the customers Requirements
Do not hesitate to contact me if you have a problem I am always ready to assist in any way I can