I ship most items by USPS priority mail, in a Flat Rate shipping box to protect the item during shipping. For items that will not fit in a standard flat rate box I generally use a Priority Mail padded envelope. The shipping and insurance charges are listed on each individual item in the store and are for United States delivery. In the event that Etsy removes the shipping cost feature shipping rates should show on checkout. I only ship to confirmed addresses within the U.S.A.. For orders received and paid in full before 5pm Rocky Mountain Time I try to ship with a scheduled pickup on the next business day. Sometimes due to unforeseen circumstances some items may be shipped up to 5 business days from receipt of order confirmation and payment. Special orders can take 2 to 4 weeks depending on the nature of the piece. If an order is received early during the day and the payment has been received I often try to ship that same day if the post office is open.
All payments are made through PayPal or Etsy Direct Checkout
Items shipped within Colorado are charged 4.985% sales tax
Do you like a piece but need more time to pay for it? Use my convenient 30 day lay-a-way with 25% down. When you choose lay-a-way as an option you have reserved and therefore chosen to purchase the item so please make sure you like it since all lay-a-way deposits are non-refundable
Returns & exchanges
If for some reason you are not satisfied with your purchase I will be happy to refund your purchase price minus the shipping cost within 14 days of purchase on any item other than a custom order or a piece that has been altered or damaged and is returned in the original condition within the 14 day period. Shipping costs both ways are non refundable. Please contact me first within 3 days of receiving your item before returning an item. I often try to ship an item the day the order is received if possible so I do not accept cancelations. I am sorry but I do not take back earrings or items that have been sized, altered, scratched or damaged from wear or items that are a custom order. Purchasing Vintage Earrings Earrings are non-returnable. All of the vintage earrings sold here at GregDeMarkJewelry have been cleaned and sanitized using a professional sanitizing solution made specifically for jewelry. Because of this cleaning and sanitizing process, earrings are non-returnable for hygienic reasons. For my Antique and Vintage items please keep in mind that these are previously owned and loved pieces and most will show some wear. Any major defects will be noted in the listing. The same return policy as with my new pieces apply to my Vintage jewelry, any damage or alteration to a Vintage piece will not be returnable. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I do not refund on lay a way payments or for items where you do not contact me within the three days of receiving your order and returning it within 14 days. If you have questions about a piece please contact me before placing your order. I want you to be happy and will answer all questions the best that I can.