I ship within the US, if you want me to ship anywhere else contact me and I'll look up shipping prices so we can make that happen.
Unfortunately once your package has left my shop it's out of my hands, I do have tracking on all my items and will be happy to help track any packages for you.
I have 2-3 day turn around unless noted otherwise in my listing. Sometimes I'm fast and can have it shipped same or next day.
If package is shipped and returned to me due to a incorrect or old address and I was not at fault I will be happy to ship it to the correct address with shipping fees, of course if it's an error on my end, the shipping is on me. :)
Returns are at buyers expense - I might consider a refund for Non personal items if items were purchased within 12 days and item is returned to me at your shipping expense. Please contact me if you need to return/exchange your purchase.
I take Paypal, credit card and etsy gift cards.
Returns & exchanges
not happy? wrong size? something go wrong? contact me and I will make it right! please remember all these items are handmade with my own 2 hands and they are not perfect nor made by a machine. but still in that case, I will happily make it right or your money back. Please contact me before leaving a bad review as this is my business and would like to make it right plus make you happy.
**sorry all personalized items can not be refunded or returned.
custom orders are an additional $1.50 to cover listing costs. All custom orders are final sale,sorry no refunds. If package is returned to me due to incorrect address given, I will be happy to re-mail it to correct address with additional shipping fees.