SHIPPING: Item will be shipped by Hong Kong Post, and it may take about 14-30 business days for International Delivery.
1) Please make sure your shipping address is correct. (we *DO NOT* ship to P.O. Box address.)
2) Item will be shipped within 3 business days (not included Sat., Sun, & public holiday in Hong Kong) after your payment is cleared.
3) If you do not receive your item on time, please contact us immediately for further assistance.
4) If you would like to request combine shipment, please send us a message on Conversation and we would make suitable arrangements for you.
**** Import duties, taxes & other additional fees: these fees may be charged by your local customs. Buyers are responsible for all import fees. Please contact your local customs for more details before buying our item(s). ****
We accept PayPal and Etsy Payment.
* We try our best to describe items and measurements as accurate as possible. Please read all item descriptions carefully before purchasing. If you have any questions, please feel free to contact us before buying. Thank you :) *
Returns & exchanges
RETURN / REFUND:
Important: Before returning any wrong / defective item to us, customer must first contact us via Etsy Conversation. We will then send you instructions, shipping address, and a reference number.
~ Kindly Note: Any item returned to us without our reference number will be denied by our Return Department.~
** Item MUST be in original purchase condition and shipped within 7 DAYS after receipt of item. **
*** All return shipping fees and handling charges are paid by customer. ***
Non-Returnable Items: 1. Any reason of return other than the item being the incorrect item or defective item. 2. Items which have been modified, such as Resized Items. 3. Items that show obvious sign of wear. 4. Items must be returned in the same condition that they were received.
~NOTE: All Shipping and handling charges are Non-refundable.~
Wholesale items are welcome~ please contact us on Etsy Conversation and we can discuss further details.
We will try our best to respond to messages within 24 hours. Thanks :)