Lovely laceweight yarn, and no silkworm moths were harmed in its manufacture! My only criticism is that I had to pay import duty (VAT) of over ?15 which made the cost of whole purchase half as much again as the value of the goods. I have bought lots of things through Etsy from many countries including USA and have never had to pay extra before, so I was surprised that I had to pay on a small shipment from Australia. Nevertheless, I am very please with my purchase!
I ship worldwide via Australia Post. All of my shipping costs are based on shipping weights and destination (for overseas orders) - I am not in the business of making money out of freight - any excess shipping charges will be refunded.
To request shipping insurance, simply leave a message in the "Notes to Seller" area and I will then send you an invoice for the additional expense.
If paying with PayPal, make sure that the address being given is correct and up to date, as due to shipping liabilities, I can only ship to the verified address given through PayPal. When shipping gifts to others, please make sure that you give me the correct address to ship to through PayPal as well.
All pricing excludes any local taxes or customs duty - if applicable these are to be paid by the purchaser.
PayPal and all major credit cards (Visa, Mastercard, American Express and Discover) through Etsy is my preferred payment option. Payments must be received in full and cleared prior to despatch of your order
Returns & exchanges
I would hope you love your purchase and won't need to read this policy, however if you do please message me and let me know. Ship the merchandise you'd like to return back to me along with a copy of the invoice. Items must be returned within 14 days of receiving it in its original, saleable condition. Shipping charges are non-refundable.
All items are from a smoke free, cat free environment