UK orders will be sent by either Royal Mail 1st class post or MyHermes delivery depending on the size and weight of the parcel. International orders will be sent by Royal Mail using the best value service available for each parcel. Any additional customs charges added to international orders are the responsibility of the buyer.
Payment by PayPal.
In the case of PayPal E-cheques. Items will not be shipped until payment has gone though.
Postage costs include packing materials and handling.
Returns & exchanges
If you are not satisfied with your order, please contact me.
I reserve the right to refuse returns or exchanges on handmade custom orders.
Unless the purpose of return is due to an error on my behalf, the buyer is responsible for the return postage and packaging, and must be sent with tracking or delivery confirmation. Once the item is delivered back safely i will issue you with a full refund for the purchase price
Photographic proof must be provided of items damaged in the mail, for a full refund.