■ Shipping in the United States is via USPS First Class, Priority, or Standard Post, with Tracking/Delivery Confirmation. To other countries shipping is via USPS Air Mail, with Customs Declaration. The full shipping amount will be refunded if you prefer to send me a shipping label from your UPS account.
■ It's impossible to set the actual shipping cost prior to knowing the variables of the item and destination. The USPS bases postage calculation on packaging type, size, weight, from/to USA zip code, or foreign country.
■ The shipping cost listed for an item is for postage, packing materials (boxes, peanuts, bubble wrap, tape, etc.), and is included in the fee, above the amount of postage you may see on the delivered package. Your item is always packed with great care to ensure it's safe arrival. The materials fee varies from $0 to $5.
■ After the package is weighed at the Post Office, and the exact postage is calculated, plus any packing material fee, and the amount you paid was excessive, you’ll receive a REFUND of the overage, to your Etsy or PayPal account on the day it ships. As well as a "shipped" e-mail with your package tracking number.
■ If you have a question regarding the shipping cost of an item, PRIOR to purchasing, please feel free to contact me with your city, zip code, and/or country/code. I will reply with an approximate fee based on your information, but the final fee is determined by the clerk/scale at the Post Office.
Payment is accepted via Etsy Direct Checkout, or PayPal, so you can easily and quickly, pay with your credit or debit card.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 6 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
■ All sales are final. However, exceptions will be allowed, based on the individual circumstance.
■ If the circumstance warrants a return/refund a photograph of the item must be sent via e-mail to tworld [!at] epix.net, to confirm the item is in it's original condition when sold. Then a return/refund authorization will be issued for the price of the item, minus shipping.
■ I accept cancellation within 6 hours of the purchase. However, a cancellation is NOT accepted on items that have shipped.
■ If you want an item gift wrapped and the item shipped to an address other than your own, simply tell me the name and address of the recipient, in the "Note From Buyer" when you make a purchase. Also, remember to give me the name of the gift receiver, and the gift giver(s). Or, contact me using the "Ask a question" tab on the item page to contact me before and after you make a purchase. Nothing regarding the cost of the item, such as tags or invoice, will be enclosed in the package. The shipped notice and tracking number will still be sent only to you.